Contact & Returns etc

Tel: 0044 (0)20 8947 6898

info@edge-prints.com

 

 

 

 

Current lead times are 2 weeks for unframed and 3-4 weeks for framed prints.

Shipping Time (in addition to Production Time

Prints Only – approximately 2 working days

Framed Prints – approximately 3 working days

(dependent on size of order & destination)

Special Delivery Date Requests

If you need an order delivered for a specific date – simply contact us and we will always try and accommodate if at all possible.

 

Returns Policy

We want you to be absolutely happy with the high quality prints and framing that we provide.

All of our prints are produced individually and framed to order.

As such we can only accept order amendment requests or cancellations within 36 hours of having placed it.

*Please note we cannot accept returns on grounds of incorrect customer space measurements – so if in doubt please contact us before ordering your print as we are happy to accommodate any size requests*

In the extremely rare circumstance that a print (framed or unframed) should arrive damaged in any way, please mark it as such when accepting delivery, provide photographic proof and we will replace your print(s) right away and free of charge of course.

Paramount to us is your satisfaction and we want you (as most of our clients already do all over the world )

to become a returning client and for you to recommend our beautiful prints and our service to everyone, everywhere.

Your EDGE PRINTS Team.

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